Raisa was in employment by the Queen family since Oliver Queen's childhood. She once collected Oliver from a playdate at Tommy Merlyn's house with a four-month-old Thea in a stroller, which was the first time Malcolm Merlyn saw his daughter.
When Oliver returned home in October 2012 after being shipwrecked on Lian Yu for five years, Raisa warmly greeted him, and Oliver was unaffectedly glad to see her. That night while serving dinner, Raisa tripped and nearly dropped a bowl of fruit on Oliver, which he caught. She tried to apologize, only for him to reply in Russian that it was fine, much to her surprise.
The next day, Raisa brought Oliver a meal in his room. When asked by Oliver if he seemed different to her, Raisa told him that he didn't, as he was still a good boy. Oliver pointed out he was far from it in the past but Raisa assured him that he still had a good heart. Oliver responded that he hoped so, because he wanted to be the person she always told him he could be, much to her joy.
Taking care of William
Raisa becomes the caretaker of William after the explosion on Lian Yu killed his mother, Samantha Clayton.
In the alternate reality created by the Dominators, Raisa still worked for the Queen family. When John Diggle arrived at the Queen Mansion and asked if he could see Oliver, Raisa let Diggle inside and directed him to where Oliver was preparing for his wedding to Laurel Lance.
Raisa is an affectionate, nurturing, and kindhearted woman. She is very close to Oliver Queen, who views her as a second mother. Raisa is able to understand Oliver and always believed he had a good heart, even though his behavior wasn't the best before being shipwrecked.
- Bilingual: Raisa is capable of fluently speaking English and Russian.
- Culinary expertise: Raisa is a talented cook, as Oliver immensely enjoyed her food growing up.